1. Search for the customer and click on the Edit icon.

You should be directed to the following screen for the customer.

2. Click on Attachments to access the tab on the customer window.

3. On the attachments tab, you find 2 different sections titled "Job Ticket Attachments" & "Customer’s Attachments".

4. The Job Tickets Attachments are populated here from the existing tickets. 
The Customer Attachments can be added from the “Add Attachment” button towards the right.

Click on “Add Attachment” & select the file to upload. Maximum acceptable file size =< to 12 MB.