How to setup User/Employee Roles : Helpdesk

How to setup User/Employee Roles Print

Created by: Neeraja K

Modified on: Fri, Aug 23, 2019 at 12:30 PM

Steps to assign a role to the new user or an existing users:

1. Navigate to Settings -> Employee tab.

2. If you are editing an already existing employee permission, click on the "Edit" icon.

3. Click on the option 'Select a Role' dropdown and choose a role.

4. Click on 'Save'.

Feel free to email us at support@smartserv.io or call us at (206) 826-9074.

Neeraja is the author of this solution article.

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