VIEW EQUIPMENT FOR A TICKET


1. Click the Equipment button at the bottom of the screen. It will show the list of the existing equipment for a particular ticket.  



ADD NEW EQUIPMENT


1. Click the "+" icon in the upper right corner to add new equipment.
2. You can add specific information about the following.

  • Equipment details

  • Condition of equipment

  • Installation Date & Warranty Expiration Date (could be useful for follow-up appointments or selling new Service Agreements with customer).

3. Click "Done" to add the new equipment.



EDIT EQUIPMENT

  1. Click on the equipment once for the details to pop-up.

  2. You can add/select the specific installation date and once done move to Expiration Date .



3. Click on the Warranty Expiration Date to select the expiry date. 

4. Once selected, click on “Done” to save the details on the equipment.



Feel free to email us at support@smartserv.io or call us at (206) 826-9074.